1. Digital access
Course access is normally provided soon after successful payment verification. Because this is a digital product with immediate access, an order cannot ordinarily be cancelled after the course has been materially accessed.
2. When you may request a refund
You may submit a refund request within seven calendar days of purchase when:
- you were charged more than once for the same purchase;
- payment succeeded but we are unable to provide working course access after a reasonable opportunity to resolve the issue;
- the amount charged differs from the amount shown at checkout; or
- you have not materially accessed the program beyond Day 1 and tell us that you do not wish to continue.
3. Situations generally not eligible
A refund will generally not be provided for a change of mind after substantial course use, failure to complete the program, results that differ from personal expectations, or problems caused by unsupported devices or connectivity where the course itself remains accessible. This does not limit rights that cannot be excluded under applicable law.
4. How to request a refund
Email info@the7cs.co.in or call +91 86187 95399. Include:
- the purchaser’s name and the email or phone number used at checkout;
- the Cashfree order or payment reference, if available;
- the purchase date; and
- a short description of the issue.
5. Review and processing
We will review the request and may ask for information needed to verify the order or troubleshoot access. Approved refunds are sent to the original payment method. After approval, the payment provider or bank may take approximately 5–10 working days to reflect the refund.
6. Effect of a refund
When a full refund is issued, access to the refunded course may be withdrawn and the associated learning record may no longer be available.
Write to info@the7cs.co.in or call +91 86187 95399. We aim to respond within two business days.